Shipping & Returns

 

Shipping

Important Note: 

  • Shipping: Once your purchase is complete, a customer care representative will email you with shipping options. 
  • 501(c)(3): Our products are intended for tax-exempt, 501(c)(3) nonprofit organizations only.  

–––––––––––––––

Freight on Board (FOB) Shipping means freight is prepaid and added to the invoice.

Note: We currently package 10 Flagpole Sets (Item # RlO0l) per carton. Cartons are 36" x 13" x 13" and weigh 30 lbs. If purchasing 51 or more flagpole sets, it may be most cost efficient to ship LTL (truck) carrier. Please note that a commercial shipping address is required in order to do this.

Estimated Delivery:
  • Flagpoles: 5-7 days from receipt of purchase order.
  • Honor Medallions: 7-10 days production time from date of approved artwork and receipt of P.O.

Note: PLEASE ALLOW AN ADDITIONAL 2-5 DAYS TRANSIT TIME FOR All PRODUCTS.

Returns

  • Returns will not be accepted without a return authorization number issued by Markers, Inc.
  • Returns are subject to a 20% restocking fee and returning entity is responsible for any and all expenses for shipping. Please contact Markers, Inc. to validate returns at (800) 969-5920.